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Accessibility

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Accessibility statement for newcastle-hospitals.nhs.uk

This accessibility statement applies to newcastle-hospitals.nhs.uk

This website is run by ÃÛÌÒAPP Hospitals NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We also aim to make the website text as simple as possible to understand.

Assistive technology

We also provide assistive technology, enabling all websites visitors to customise their experience through a range of options to suit online accessibility and language needs.

The toolbar provides text to speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 35 text to speech voices and many other features.

If you have a disability, has advice on making your device easier to use.

How accessible this website is

This site is partially compliant with WCAG 2.2 AA.

We know some parts of this website are not fully accessible:

  • Some PDF and Word documents are not fully accessible
  • Some of our videos do not include transcripts
  • Some of our photos do not have alternative text
  • Some of our links do not describe the destination, action or have an accessible name.

Feedback and contact information

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, please email [email protected].

We will consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected]

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, .

Technical information about this website’s accessibility

ÃÛÌÒAPP Hospitals NHS Foundation Trust is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some of our PDF and Word documents do not meet the required accessibility standards. If you require a PDF or a Word document in an accessible format such as large print, easy read, audio recording or braille, please email [email protected]. These documents do not meet the following success criterion:

  • 1.3.1 Info and relationships
  • 1.4.3 Contrast (Minimum)
  • 1.4.5 Images of text
  • 1.4.12 Text spacing
  • 2.4.6 Headings and labels

Some videos across the site are without any captions and transcripts. However, we’re in the process of going through our video clips and have included the option of having captions on through YouTube, and are including transcripts where we can.

  • 1.1.1 Non-text content
  • 1.2.2 Captions (Prerecorded)
  • 1.2.5 Audio Descriptions (Prerecorded)

Content that’s not within the scope of the accessibility regulations

PDF and Word documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations  if they’re not essential to providing our services.

We are working towards ensuring the PDFs on our website are accessible for all users. We are in the process of creating a webpage as an alternative.

What we’re doing to improve our accessibility

We are aware that there are still some changes that need to be made to the website and we will look to do these over the coming months.

Preparation of this accessibility statement

This statement was prepared on 25 August 2023. It was last reviewed on 9 February 2026.

A full audit has been carried out by a trusted agency.